Incidents | Reddy Incidents reported on status page for Reddy https://status.reddy.io/ https://d1lppblt9t2x15.cloudfront.net/logos/929d009ea76e4fb5d12e2bde2285ce10.png Incidents | Reddy https://status.reddy.io/ en Degraded TTS Performance https://status.reddy.io/incident/785151 Fri, 12 Dec 2025 15:34:00 -0000 https://status.reddy.io/incident/785151#189f9ac13b10ea0e5495cfa2348bcc6ef589aa4ffb142776edf52d933dba6f4e A temporary mitigation has been deployed to rollback affected simulations to another provider and we are seeing improved TTS response times. Some intermittent delays may still occur while we work toward a full resolution in coordination with ElevenLabs. Degraded TTS Performance https://status.reddy.io/incident/785151 Fri, 12 Dec 2025 14:28:00 -0000 https://status.reddy.io/incident/785151#ac6f80cab3ef160ba2202dd35d0566dccfdea0621434a7a1edcecc1632197c0c We are currently experiencing degraded performance with one of our text-to-speech (TTS) backend providers, ElevenLabs. This is resulting in significantly delayed responses for some TTS requests, and we are seeing an increased number of related bug reports. Our engineering team is actively investigating and working directly with the ElevenLabs team to identify the root cause and restore normal performance as quickly as possible. We’ll share another update shortly. Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 13:00:00 -0000 https://status.reddy.io/incident/777019#fb42e0453ff7a893121e9491e9d38dfd523b9b52be1791e72311d85856198222 Maintenance completed Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 13:00:00 -0000 https://status.reddy.io/incident/777019#fb42e0453ff7a893121e9491e9d38dfd523b9b52be1791e72311d85856198222 Maintenance completed Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 13:00:00 -0000 https://status.reddy.io/incident/777019#fb42e0453ff7a893121e9491e9d38dfd523b9b52be1791e72311d85856198222 Maintenance completed Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 13:00:00 -0000 https://status.reddy.io/incident/777019#fb42e0453ff7a893121e9491e9d38dfd523b9b52be1791e72311d85856198222 Maintenance completed Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 13:00:00 -0000 https://status.reddy.io/incident/777019#fb42e0453ff7a893121e9491e9d38dfd523b9b52be1791e72311d85856198222 Maintenance completed Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 11:00:00 -0000 https://status.reddy.io/incident/777019#96ed4191c2d0d4e5a5e037fdcd3e29210e8759089248de231458a346dbcd5d77 We will be performing routine system maintenance to improve performance and reliability. During this window, some services may experience intermittent downtime or brief periods of reduced functionality. We expect the maintenance to last up to 2 hours. Our team will work to complete the maintenance as quickly and safely as possible. All systems will automatically resume normal operation once the work is finished. Thank you for your patience and understanding. Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 11:00:00 -0000 https://status.reddy.io/incident/777019#96ed4191c2d0d4e5a5e037fdcd3e29210e8759089248de231458a346dbcd5d77 We will be performing routine system maintenance to improve performance and reliability. During this window, some services may experience intermittent downtime or brief periods of reduced functionality. We expect the maintenance to last up to 2 hours. Our team will work to complete the maintenance as quickly and safely as possible. All systems will automatically resume normal operation once the work is finished. Thank you for your patience and understanding. Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 11:00:00 -0000 https://status.reddy.io/incident/777019#96ed4191c2d0d4e5a5e037fdcd3e29210e8759089248de231458a346dbcd5d77 We will be performing routine system maintenance to improve performance and reliability. During this window, some services may experience intermittent downtime or brief periods of reduced functionality. We expect the maintenance to last up to 2 hours. Our team will work to complete the maintenance as quickly and safely as possible. All systems will automatically resume normal operation once the work is finished. Thank you for your patience and understanding. Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 11:00:00 -0000 https://status.reddy.io/incident/777019#96ed4191c2d0d4e5a5e037fdcd3e29210e8759089248de231458a346dbcd5d77 We will be performing routine system maintenance to improve performance and reliability. During this window, some services may experience intermittent downtime or brief periods of reduced functionality. We expect the maintenance to last up to 2 hours. Our team will work to complete the maintenance as quickly and safely as possible. All systems will automatically resume normal operation once the work is finished. Thank you for your patience and understanding. Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 11:00:00 -0000 https://status.reddy.io/incident/777019#96ed4191c2d0d4e5a5e037fdcd3e29210e8759089248de231458a346dbcd5d77 We will be performing routine system maintenance to improve performance and reliability. During this window, some services may experience intermittent downtime or brief periods of reduced functionality. We expect the maintenance to last up to 2 hours. Our team will work to complete the maintenance as quickly and safely as possible. All systems will automatically resume normal operation once the work is finished. Thank you for your patience and understanding. Systems Maintenance https://status.reddy.io/incident/780805 Fri, 05 Dec 2025 13:00:56 -0000 https://status.reddy.io/incident/780805#72b065578421859f697d0991941365ca90de48edc9b282f16d19819f3f6ac683 Maintenance completed Systems Maintenance https://status.reddy.io/incident/780805 Fri, 05 Dec 2025 13:00:56 -0000 https://status.reddy.io/incident/780805#72b065578421859f697d0991941365ca90de48edc9b282f16d19819f3f6ac683 Maintenance completed Systems Maintenance https://status.reddy.io/incident/780805 Fri, 05 Dec 2025 12:30:56 -0000 https://status.reddy.io/incident/780805#b81e98bd903cbad220b586a1b78eb4258268564a000b8026c4b57a2279a416ef The Reddy web app will be temporarily unavailable while we perform routine maintenance. We appreciate your patience and will restore access as soon as the update is complete. Systems Maintenance https://status.reddy.io/incident/780805 Fri, 05 Dec 2025 12:30:56 -0000 https://status.reddy.io/incident/780805#b81e98bd903cbad220b586a1b78eb4258268564a000b8026c4b57a2279a416ef The Reddy web app will be temporarily unavailable while we perform routine maintenance. We appreciate your patience and will restore access as soon as the update is complete. Web Application recovered https://status.reddy.io/ Fri, 05 Dec 2025 12:20:01 +0000 https://status.reddy.io/#7c9f5d49f7f62cc2d351b0e844b42354d6513f8af21ca6d56b67823a748ade64 Web Application recovered Web Application went down https://status.reddy.io/ Fri, 05 Dec 2025 12:14:10 +0000 https://status.reddy.io/#7c9f5d49f7f62cc2d351b0e844b42354d6513f8af21ca6d56b67823a748ade64 Web Application went down Web Application recovered https://status.reddy.io/ Mon, 01 Dec 2025 19:04:14 +0000 https://status.reddy.io/#1237ef440202501e2678311d3b4e6a133cdd0733db85478dcd434179972391c4 Web Application recovered Web Application went down https://status.reddy.io/ Mon, 01 Dec 2025 18:54:17 +0000 https://status.reddy.io/#1237ef440202501e2678311d3b4e6a133cdd0733db85478dcd434179972391c4 Web Application went down Transcription Services recovered https://status.reddy.io/ Sun, 30 Nov 2025 17:19:38 +0000 https://status.reddy.io/#4d7f32e67b5df22eb95aa6990817d5e22197e559f2675af11d952bd1df127d28 Transcription Services recovered Transcription Services went down https://status.reddy.io/ Sun, 30 Nov 2025 16:37:16 +0000 https://status.reddy.io/#4d7f32e67b5df22eb95aa6990817d5e22197e559f2675af11d952bd1df127d28 Transcription Services went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 16:50:20 +0000 https://status.reddy.io/#d88b909606a03f6a9bb844a54afe7aa204eb86175d2ee43a479bc3f80cea4619 Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 16:45:19 +0000 https://status.reddy.io/#d88b909606a03f6a9bb844a54afe7aa204eb86175d2ee43a479bc3f80cea4619 Web Application went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 16:44:19 +0000 https://status.reddy.io/#a43684925b02d8aab8925fbff0c8a70e1bece931be102cceeddf2022ed83915f Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 16:40:17 +0000 https://status.reddy.io/#a43684925b02d8aab8925fbff0c8a70e1bece931be102cceeddf2022ed83915f Web Application went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 16:29:00 +0000 https://status.reddy.io/#6cd4800267b749eea29c20e5875b0568708cd5973576ff32cbe70321031d582a Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 16:25:01 +0000 https://status.reddy.io/#6cd4800267b749eea29c20e5875b0568708cd5973576ff32cbe70321031d582a Web Application went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 16:01:59 +0000 https://status.reddy.io/#91a5013b5771be93c0340d092dd6c9cd0572a17781bdc4141ea13aa63a5a3f76 Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 15:54:59 +0000 https://status.reddy.io/#91a5013b5771be93c0340d092dd6c9cd0572a17781bdc4141ea13aa63a5a3f76 Web Application went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 14:08:10 +0000 https://status.reddy.io/#ea579b1ed3e59167d7c49e64f2333734eb8bcb5c806cf70ee118ea1dd5cb82c6 Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 14:04:09 +0000 https://status.reddy.io/#ea579b1ed3e59167d7c49e64f2333734eb8bcb5c806cf70ee118ea1dd5cb82c6 Web Application went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 09:16:11 +0000 https://status.reddy.io/#ee4645023297678259ad0bd34ccbb6785c8805ccf35a229fe1d4f8a0722cfc6c Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 09:12:13 +0000 https://status.reddy.io/#ee4645023297678259ad0bd34ccbb6785c8805ccf35a229fe1d4f8a0722cfc6c Web Application went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 09:11:12 +0000 https://status.reddy.io/#c76589f8cfe8c9f24340622164a01b171196a2c7afc9d923e3b1689931b6b2c1 Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 09:06:12 +0000 https://status.reddy.io/#c76589f8cfe8c9f24340622164a01b171196a2c7afc9d923e3b1689931b6b2c1 Web Application went down Web Application recovered https://status.reddy.io/ Thu, 20 Nov 2025 08:56:11 +0000 https://status.reddy.io/#c7a1abb00664b0b66afd9d37c673d7d3bfe42c9f2cb064199a0ef97f0b85e355 Web Application recovered Web Application went down https://status.reddy.io/ Thu, 20 Nov 2025 08:49:54 +0000 https://status.reddy.io/#c7a1abb00664b0b66afd9d37c673d7d3bfe42c9f2cb064199a0ef97f0b85e355 Web Application went down Web Application recovered https://status.reddy.io/ Wed, 19 Nov 2025 13:50:16 +0000 https://status.reddy.io/#b14248fa9779e84aca1aa5cbe7c86f0be3bb8b398f116d07b4c25b8d853c3128 Web Application recovered Web Application went down https://status.reddy.io/ Wed, 19 Nov 2025 13:44:19 +0000 https://status.reddy.io/#b14248fa9779e84aca1aa5cbe7c86f0be3bb8b398f116d07b4c25b8d853c3128 Web Application went down Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 06:00:10 -0000 https://status.reddy.io/incident/764547#b3877a214d20b487d6180da9a67fa6de42e5aed1bb1207f13c85cb64838fa92f Maintenance completed Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 06:00:10 -0000 https://status.reddy.io/incident/764547#b3877a214d20b487d6180da9a67fa6de42e5aed1bb1207f13c85cb64838fa92f Maintenance completed Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 06:00:10 -0000 https://status.reddy.io/incident/764547#b3877a214d20b487d6180da9a67fa6de42e5aed1bb1207f13c85cb64838fa92f Maintenance completed Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 06:00:10 -0000 https://status.reddy.io/incident/764547#b3877a214d20b487d6180da9a67fa6de42e5aed1bb1207f13c85cb64838fa92f Maintenance completed Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 06:00:10 -0000 https://status.reddy.io/incident/764547#b3877a214d20b487d6180da9a67fa6de42e5aed1bb1207f13c85cb64838fa92f Maintenance completed Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 04:30:10 -0000 https://status.reddy.io/incident/764547#9f09e739ad9e53137378eff923aad3123164f7b9d48269147c469bbd21f4c9ab The Reddy web app will be temporarily unavailable while we perform routine system maintenance to improve performance and reliability. We appreciate your patience and will restore access as soon as the work is complete. Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 04:30:10 -0000 https://status.reddy.io/incident/764547#9f09e739ad9e53137378eff923aad3123164f7b9d48269147c469bbd21f4c9ab The Reddy web app will be temporarily unavailable while we perform routine system maintenance to improve performance and reliability. We appreciate your patience and will restore access as soon as the work is complete. Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 04:30:10 -0000 https://status.reddy.io/incident/764547#9f09e739ad9e53137378eff923aad3123164f7b9d48269147c469bbd21f4c9ab The Reddy web app will be temporarily unavailable while we perform routine system maintenance to improve performance and reliability. We appreciate your patience and will restore access as soon as the work is complete. Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 04:30:10 -0000 https://status.reddy.io/incident/764547#9f09e739ad9e53137378eff923aad3123164f7b9d48269147c469bbd21f4c9ab The Reddy web app will be temporarily unavailable while we perform routine system maintenance to improve performance and reliability. We appreciate your patience and will restore access as soon as the work is complete. Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 04:30:10 -0000 https://status.reddy.io/incident/764547#9f09e739ad9e53137378eff923aad3123164f7b9d48269147c469bbd21f4c9ab The Reddy web app will be temporarily unavailable while we perform routine system maintenance to improve performance and reliability. We appreciate your patience and will restore access as soon as the work is complete. Authentication is down in some regions https://status.reddy.io/incident/747677 Tue, 21 Oct 2025 02:31:00 -0000 https://status.reddy.io/incident/747677#9f2b126837dab0331be863b5e1192350324fdc3066f3df49480ef4fff1f21871 This incident has been resolved. Authentication is down in some regions https://status.reddy.io/incident/747677 Mon, 20 Oct 2025 19:35:00 -0000 https://status.reddy.io/incident/747677#d8c3fbb47e29f4d9f01f92bf9da5bce784a342e33e8ad63c32b85d840a75d141 Authentication availability is being affected by our authentication provider due to major AWS outages. We've received user reports from some regions noting errors when trying to login to Reddy. We apologize for the inconvenience and will share an update once we have more information. Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 07:00:19 -0000 https://status.reddy.io/incident/737783#09b87f54902033d60980c8ddfcb1d7619f195761e705d5513a3c24f5c20188f8 Maintenance completed Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 07:00:19 -0000 https://status.reddy.io/incident/737783#09b87f54902033d60980c8ddfcb1d7619f195761e705d5513a3c24f5c20188f8 Maintenance completed Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 07:00:19 -0000 https://status.reddy.io/incident/737783#09b87f54902033d60980c8ddfcb1d7619f195761e705d5513a3c24f5c20188f8 Maintenance completed Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 07:00:19 -0000 https://status.reddy.io/incident/737783#09b87f54902033d60980c8ddfcb1d7619f195761e705d5513a3c24f5c20188f8 Maintenance completed Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 07:00:19 -0000 https://status.reddy.io/incident/737783#09b87f54902033d60980c8ddfcb1d7619f195761e705d5513a3c24f5c20188f8 Maintenance completed Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 05:00:19 -0000 https://status.reddy.io/incident/737783#9408bf51c1fccd5d9249f41704bc9b942fe7cc271a3e4bf91053cfbc75b20fda We’re currently performing infrastructure maintenance to improve system reliability and performance. During this time, a small percentage of users may experience limited access to the dashboard or related services. Our engineering team is actively working on resolving the issue, and full functionality will be restored shortly. We appreciate your patience and understanding while we complete this work. Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 05:00:19 -0000 https://status.reddy.io/incident/737783#9408bf51c1fccd5d9249f41704bc9b942fe7cc271a3e4bf91053cfbc75b20fda We’re currently performing infrastructure maintenance to improve system reliability and performance. During this time, a small percentage of users may experience limited access to the dashboard or related services. Our engineering team is actively working on resolving the issue, and full functionality will be restored shortly. We appreciate your patience and understanding while we complete this work. Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 05:00:19 -0000 https://status.reddy.io/incident/737783#9408bf51c1fccd5d9249f41704bc9b942fe7cc271a3e4bf91053cfbc75b20fda We’re currently performing infrastructure maintenance to improve system reliability and performance. During this time, a small percentage of users may experience limited access to the dashboard or related services. Our engineering team is actively working on resolving the issue, and full functionality will be restored shortly. We appreciate your patience and understanding while we complete this work. Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 05:00:19 -0000 https://status.reddy.io/incident/737783#9408bf51c1fccd5d9249f41704bc9b942fe7cc271a3e4bf91053cfbc75b20fda We’re currently performing infrastructure maintenance to improve system reliability and performance. During this time, a small percentage of users may experience limited access to the dashboard or related services. Our engineering team is actively working on resolving the issue, and full functionality will be restored shortly. We appreciate your patience and understanding while we complete this work. Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 05:00:19 -0000 https://status.reddy.io/incident/737783#9408bf51c1fccd5d9249f41704bc9b942fe7cc271a3e4bf91053cfbc75b20fda We’re currently performing infrastructure maintenance to improve system reliability and performance. During this time, a small percentage of users may experience limited access to the dashboard or related services. Our engineering team is actively working on resolving the issue, and full functionality will be restored shortly. We appreciate your patience and understanding while we complete this work. Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 07:00:18 -0000 https://status.reddy.io/incident/700478#b638572a6633bf0bf1e840a0969742b070223fb4bcbc10e4e14acb39f1dee2ba Maintenance completed Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 07:00:18 -0000 https://status.reddy.io/incident/700478#b638572a6633bf0bf1e840a0969742b070223fb4bcbc10e4e14acb39f1dee2ba Maintenance completed Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 07:00:18 -0000 https://status.reddy.io/incident/700478#b638572a6633bf0bf1e840a0969742b070223fb4bcbc10e4e14acb39f1dee2ba Maintenance completed Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 07:00:18 -0000 https://status.reddy.io/incident/700478#b638572a6633bf0bf1e840a0969742b070223fb4bcbc10e4e14acb39f1dee2ba Maintenance completed Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 03:00:18 -0000 https://status.reddy.io/incident/700478#a1e657344c3f218be31fcd55e9a4637c494bf009b639f794fdbc326b2f8972b3 Our database will be undergoing migrations and upgrades to support increased usage. Reddy will be offline for a few hours. We apologize for any inconvenience and will resume services as fast as possible. Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 03:00:18 -0000 https://status.reddy.io/incident/700478#a1e657344c3f218be31fcd55e9a4637c494bf009b639f794fdbc326b2f8972b3 Our database will be undergoing migrations and upgrades to support increased usage. Reddy will be offline for a few hours. We apologize for any inconvenience and will resume services as fast as possible. Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 03:00:18 -0000 https://status.reddy.io/incident/700478#a1e657344c3f218be31fcd55e9a4637c494bf009b639f794fdbc326b2f8972b3 Our database will be undergoing migrations and upgrades to support increased usage. Reddy will be offline for a few hours. We apologize for any inconvenience and will resume services as fast as possible. Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 03:00:18 -0000 https://status.reddy.io/incident/700478#a1e657344c3f218be31fcd55e9a4637c494bf009b639f794fdbc326b2f8972b3 Our database will be undergoing migrations and upgrades to support increased usage. Reddy will be offline for a few hours. We apologize for any inconvenience and will resume services as fast as possible. Dashboard Data Migration https://status.reddy.io/incident/622739 Sun, 20 Jul 2025 16:00:00 -0000 https://status.reddy.io/incident/622739#b16bd8fa27286afc72f2be62f3de5ed923489bb5b664d6b33f85073e0fc11cd5 Maintenance completed Dashboard Data Migration https://status.reddy.io/incident/622739 Sun, 20 Jul 2025 08:00:00 -0000 https://status.reddy.io/incident/622739#e55864736a563e21f184e823c00ff161a5fe7274820621a16c9554c8bc80509f All data is being migrated to a new layer to support the new advanced filtering on the dashboard. Some data may be delayed rendering in the dashboard for a few hours starting at 4 am ET. Systems training functionality is degraded https://status.reddy.io/incident/622189 Sat, 19 Jul 2025 00:47:00 -0000 https://status.reddy.io/incident/622189#39eafd15a6c6549866197e54b3782d6504ccc27f5402b3958892e69add551192 We have identified the root cause of the issue and applied a patch. All systems trainings are now operational. Systems training functionality is degraded https://status.reddy.io/incident/622189 Sat, 19 Jul 2025 00:35:00 -0000 https://status.reddy.io/incident/622189#6453a9aa1a1c50a08d5b2ae9e1c93a332a71c437e985d8f76f6bedd321c19c9d A small subset of systems training simulations are currently experiencing an outage. This does not affect any training modules created prior to 7/1/2025 or other Reddy services. Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:59:23 -0000 https://status.reddy.io/incident/603240#32cf507212048ca2d7d4a2471c5738e159cb4527ed2a8a7a1af4adc63d111e01 Maintenance completed Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:59:23 -0000 https://status.reddy.io/incident/603240#32cf507212048ca2d7d4a2471c5738e159cb4527ed2a8a7a1af4adc63d111e01 Maintenance completed Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:59:23 -0000 https://status.reddy.io/incident/603240#32cf507212048ca2d7d4a2471c5738e159cb4527ed2a8a7a1af4adc63d111e01 Maintenance completed Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:59:23 -0000 https://status.reddy.io/incident/603240#32cf507212048ca2d7d4a2471c5738e159cb4527ed2a8a7a1af4adc63d111e01 Maintenance completed Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:00:23 -0000 https://status.reddy.io/incident/603240#f75fa7ebf30e97f0d95782c817759aa17f9118753763dababa7d3b5a9d0d7d3d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:00:23 -0000 https://status.reddy.io/incident/603240#f75fa7ebf30e97f0d95782c817759aa17f9118753763dababa7d3b5a9d0d7d3d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:00:23 -0000 https://status.reddy.io/incident/603240#f75fa7ebf30e97f0d95782c817759aa17f9118753763dababa7d3b5a9d0d7d3d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:00:23 -0000 https://status.reddy.io/incident/603240#f75fa7ebf30e97f0d95782c817759aa17f9118753763dababa7d3b5a9d0d7d3d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:43:00 -0000 https://status.reddy.io/incident/598746#a14e02ca75bf3de1c4f18c47c385d62714067f829afe4cf86e643c282a15ded1 The engineering team has identified and patched the root cause and confirmed all systems are fully operational. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:43:00 -0000 https://status.reddy.io/incident/598746#a14e02ca75bf3de1c4f18c47c385d62714067f829afe4cf86e643c282a15ded1 The engineering team has identified and patched the root cause and confirmed all systems are fully operational. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:43:00 -0000 https://status.reddy.io/incident/598746#a14e02ca75bf3de1c4f18c47c385d62714067f829afe4cf86e643c282a15ded1 The engineering team has identified and patched the root cause and confirmed all systems are fully operational. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:43:00 -0000 https://status.reddy.io/incident/598746#a14e02ca75bf3de1c4f18c47c385d62714067f829afe4cf86e643c282a15ded1 The engineering team has identified and patched the root cause and confirmed all systems are fully operational. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:11:00 -0000 https://status.reddy.io/incident/598746#372c4202b8408ed2998d46d8920e9ce17a41f6cb3369dba94d7ca816b1a3492a Automatic recovery mechanisms resolved the issue. The engineering team has been notified of the outage. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:11:00 -0000 https://status.reddy.io/incident/598746#372c4202b8408ed2998d46d8920e9ce17a41f6cb3369dba94d7ca816b1a3492a Automatic recovery mechanisms resolved the issue. The engineering team has been notified of the outage. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:11:00 -0000 https://status.reddy.io/incident/598746#372c4202b8408ed2998d46d8920e9ce17a41f6cb3369dba94d7ca816b1a3492a Automatic recovery mechanisms resolved the issue. The engineering team has been notified of the outage. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:11:00 -0000 https://status.reddy.io/incident/598746#372c4202b8408ed2998d46d8920e9ce17a41f6cb3369dba94d7ca816b1a3492a Automatic recovery mechanisms resolved the issue. The engineering team has been notified of the outage. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:08:00 -0000 https://status.reddy.io/incident/598746#36c882322550043cf243e37e1e16fbc60c1a4db777247b81e543a21f9c3c7079 An infrastructure service outage occurred due to a GCP automatic maintenance feature. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:08:00 -0000 https://status.reddy.io/incident/598746#36c882322550043cf243e37e1e16fbc60c1a4db777247b81e543a21f9c3c7079 An infrastructure service outage occurred due to a GCP automatic maintenance feature. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:08:00 -0000 https://status.reddy.io/incident/598746#36c882322550043cf243e37e1e16fbc60c1a4db777247b81e543a21f9c3c7079 An infrastructure service outage occurred due to a GCP automatic maintenance feature. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:08:00 -0000 https://status.reddy.io/incident/598746#36c882322550043cf243e37e1e16fbc60c1a4db777247b81e543a21f9c3c7079 An infrastructure service outage occurred due to a GCP automatic maintenance feature. Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 05:30:00 -0000 https://status.reddy.io/incident/594908#097517f0b36c06994ca20524c96bfe91f753de6e6cfe9cb92be2b57a35366192 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 05:30:00 -0000 https://status.reddy.io/incident/594908#097517f0b36c06994ca20524c96bfe91f753de6e6cfe9cb92be2b57a35366192 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 05:30:00 -0000 https://status.reddy.io/incident/594908#097517f0b36c06994ca20524c96bfe91f753de6e6cfe9cb92be2b57a35366192 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 05:30:00 -0000 https://status.reddy.io/incident/594908#097517f0b36c06994ca20524c96bfe91f753de6e6cfe9cb92be2b57a35366192 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594908#ce8a687f6c99508d9e431d79fe228996f7c3515ea3f7ae9fc206999e8ad4714e We're scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594908#ce8a687f6c99508d9e431d79fe228996f7c3515ea3f7ae9fc206999e8ad4714e We're scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594908#ce8a687f6c99508d9e431d79fe228996f7c3515ea3f7ae9fc206999e8ad4714e We're scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594908#ce8a687f6c99508d9e431d79fe228996f7c3515ea3f7ae9fc206999e8ad4714e We're scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 16:00:00 -0000 https://status.reddy.io/incident/594828#3cc1379fbd7022519c64fb43ee6fa24b755e3b903aa9d8ad68597806c2756d75 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 16:00:00 -0000 https://status.reddy.io/incident/594828#3cc1379fbd7022519c64fb43ee6fa24b755e3b903aa9d8ad68597806c2756d75 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 16:00:00 -0000 https://status.reddy.io/incident/594828#3cc1379fbd7022519c64fb43ee6fa24b755e3b903aa9d8ad68597806c2756d75 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 16:00:00 -0000 https://status.reddy.io/incident/594828#3cc1379fbd7022519c64fb43ee6fa24b755e3b903aa9d8ad68597806c2756d75 Maintenance completed Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594828#bf6d3e852a1dfb39ff9ac8ff4c06b6f12bcfe2994cfbeb6b1c95b2adb657fb05 We're up-scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594828#bf6d3e852a1dfb39ff9ac8ff4c06b6f12bcfe2994cfbeb6b1c95b2adb657fb05 We're up-scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594828#bf6d3e852a1dfb39ff9ac8ff4c06b6f12bcfe2994cfbeb6b1c95b2adb657fb05 We're up-scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594828#bf6d3e852a1dfb39ff9ac8ff4c06b6f12bcfe2994cfbeb6b1c95b2adb657fb05 We're up-scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 08:00:21 -0000 https://status.reddy.io/incident/594493#c57e4fb16b91ecefa433d426eca0f74b98880f49f586b17cfd972f547aa6c4c2 Maintenance completed Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 08:00:21 -0000 https://status.reddy.io/incident/594493#c57e4fb16b91ecefa433d426eca0f74b98880f49f586b17cfd972f547aa6c4c2 Maintenance completed Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 08:00:21 -0000 https://status.reddy.io/incident/594493#c57e4fb16b91ecefa433d426eca0f74b98880f49f586b17cfd972f547aa6c4c2 Maintenance completed Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 08:00:21 -0000 https://status.reddy.io/incident/594493#c57e4fb16b91ecefa433d426eca0f74b98880f49f586b17cfd972f547aa6c4c2 Maintenance completed Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 03:30:00 -0000 https://status.reddy.io/incident/594493#9294c2878e064278d1989240f19bd49e71d729f4a8a4942778dcc2dbf9666ec8 Upgrades to our production deployment infrastructure will cause intermittent outages over the next few hours. Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 03:30:00 -0000 https://status.reddy.io/incident/594493#9294c2878e064278d1989240f19bd49e71d729f4a8a4942778dcc2dbf9666ec8 Upgrades to our production deployment infrastructure will cause intermittent outages over the next few hours. Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 03:30:00 -0000 https://status.reddy.io/incident/594493#9294c2878e064278d1989240f19bd49e71d729f4a8a4942778dcc2dbf9666ec8 Upgrades to our production deployment infrastructure will cause intermittent outages over the next few hours. Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 03:30:00 -0000 https://status.reddy.io/incident/594493#9294c2878e064278d1989240f19bd49e71d729f4a8a4942778dcc2dbf9666ec8 Upgrades to our production deployment infrastructure will cause intermittent outages over the next few hours. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 23:47:00 -0000 https://status.reddy.io/incident/594587#81dd8e7f98c5bdd88dba1062825b8708bdecbdacb2b82da56baa4a5e2ec68d1f All transcription services have been restored. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 23:47:00 -0000 https://status.reddy.io/incident/594587#81dd8e7f98c5bdd88dba1062825b8708bdecbdacb2b82da56baa4a5e2ec68d1f All transcription services have been restored. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 23:47:00 -0000 https://status.reddy.io/incident/594587#81dd8e7f98c5bdd88dba1062825b8708bdecbdacb2b82da56baa4a5e2ec68d1f All transcription services have been restored. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 22:43:00 -0000 https://status.reddy.io/incident/594587#d8c474ad0457c101a07416195b5fe8eb255fac36c8343d4e5b1e3973ed2f8684 Speech services and streaming audio for live calls have been restored. Batch transcription services are still degraded. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 22:43:00 -0000 https://status.reddy.io/incident/594587#d8c474ad0457c101a07416195b5fe8eb255fac36c8343d4e5b1e3973ed2f8684 Speech services and streaming audio for live calls have been restored. Batch transcription services are still degraded. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 22:43:00 -0000 https://status.reddy.io/incident/594587#d8c474ad0457c101a07416195b5fe8eb255fac36c8343d4e5b1e3973ed2f8684 Speech services and streaming audio for live calls have been restored. Batch transcription services are still degraded. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 21:51:00 -0000 https://status.reddy.io/incident/594587#1bd5b548eebf0485ed2af3693b8e8e7d9d935b40d448067b1e80092ede1ffcb3 An outage occurred as a result of a major failure in our internal transcription and services. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 21:51:00 -0000 https://status.reddy.io/incident/594587#1bd5b548eebf0485ed2af3693b8e8e7d9d935b40d448067b1e80092ede1ffcb3 An outage occurred as a result of a major failure in our internal transcription and services. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 21:51:00 -0000 https://status.reddy.io/incident/594587#1bd5b548eebf0485ed2af3693b8e8e7d9d935b40d448067b1e80092ede1ffcb3 An outage occurred as a result of a major failure in our internal transcription and services. Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:15:33 -0000 https://status.reddy.io/incident/583340#158488bcde76814a1d9be2de637e56cad0c29c59373d407b2f7d4e4e81344f95 Maintenance completed Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:15:33 -0000 https://status.reddy.io/incident/583340#158488bcde76814a1d9be2de637e56cad0c29c59373d407b2f7d4e4e81344f95 Maintenance completed Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:15:33 -0000 https://status.reddy.io/incident/583340#158488bcde76814a1d9be2de637e56cad0c29c59373d407b2f7d4e4e81344f95 Maintenance completed Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:15:33 -0000 https://status.reddy.io/incident/583340#158488bcde76814a1d9be2de637e56cad0c29c59373d407b2f7d4e4e81344f95 Maintenance completed Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:14:33 -0000 https://status.reddy.io/incident/583340#15658346dc9efa083bb3e16998a2e16af03af0b6f85b4c0856d1082553922be1 Database is being upgraded for stability and performance. Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:14:33 -0000 https://status.reddy.io/incident/583340#15658346dc9efa083bb3e16998a2e16af03af0b6f85b4c0856d1082553922be1 Database is being upgraded for stability and performance. Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:14:33 -0000 https://status.reddy.io/incident/583340#15658346dc9efa083bb3e16998a2e16af03af0b6f85b4c0856d1082553922be1 Database is being upgraded for stability and performance. Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:14:33 -0000 https://status.reddy.io/incident/583340#15658346dc9efa083bb3e16998a2e16af03af0b6f85b4c0856d1082553922be1 Database is being upgraded for stability and performance.