Incidents | Reddy Incidents reported on status page for Reddy https://status.reddy.io/ https://d1lppblt9t2x15.cloudfront.net/logos/929d009ea76e4fb5d12e2bde2285ce10.png Incidents | Reddy https://status.reddy.io/ en Systems Training recovered https://status.reddy.io/ Sat, 11 Apr 2026 05:17:25 +0000 https://status.reddy.io/#c2e5738ca8bfcd395b1509b789b87e12761cbd9341fd1e173a3ba3fc01c57540 Systems Training recovered Systems Training went down https://status.reddy.io/ Sat, 11 Apr 2026 05:16:05 +0000 https://status.reddy.io/#c2e5738ca8bfcd395b1509b789b87e12761cbd9341fd1e173a3ba3fc01c57540 Systems Training went down Planned Release https://status.reddy.io/incident/868061 Fri, 10 Apr 2026 10:00:35 -0000 https://status.reddy.io/incident/868061#2267e307e964340b318b712a52537ea69ab7bc756f93ef8bf0720eb77b1cc8da Reddy web interfaces may be temporarily unavailable for brief intervals during this window as we release an upgrade. Systems Training recovered https://status.reddy.io/ Tue, 07 Apr 2026 05:18:01 +0000 https://status.reddy.io/#9d5ba2911ff7108583acc2412cd1644d6c68c963cf7c2798457a87d1bba86d67 Systems Training recovered Systems Training went down https://status.reddy.io/ Tue, 07 Apr 2026 05:16:34 +0000 https://status.reddy.io/#9d5ba2911ff7108583acc2412cd1644d6c68c963cf7c2798457a87d1bba86d67 Systems Training went down Systems Training recovered https://status.reddy.io/ Mon, 06 Apr 2026 05:17:39 +0000 https://status.reddy.io/#9d32e62c5236da8e9c62b7ab81ee05354b6e3af86073c26e0eee638f6b124b99 Systems Training recovered Systems Training went down https://status.reddy.io/ Mon, 06 Apr 2026 05:16:38 +0000 https://status.reddy.io/#9d32e62c5236da8e9c62b7ab81ee05354b6e3af86073c26e0eee638f6b124b99 Systems Training went down Systems Training recovered https://status.reddy.io/ Sat, 04 Apr 2026 15:44:27 +0000 https://status.reddy.io/#e56aabcf84d8825ec661aacdfd88aa64375dc563cd67c532f092486d5061c366 Systems Training recovered Systems Training went down https://status.reddy.io/ Sat, 04 Apr 2026 15:41:31 +0000 https://status.reddy.io/#e56aabcf84d8825ec661aacdfd88aa64375dc563cd67c532f092486d5061c366 Systems Training went down Systems Training recovered https://status.reddy.io/ Sat, 04 Apr 2026 05:17:50 +0000 https://status.reddy.io/#cc394df158baf93700aefa7cd3f9f7cd36b01f135d7ef3d9bbf39cb3f90927dd Systems Training recovered Systems Training went down https://status.reddy.io/ Sat, 04 Apr 2026 05:16:40 +0000 https://status.reddy.io/#cc394df158baf93700aefa7cd3f9f7cd36b01f135d7ef3d9bbf39cb3f90927dd Systems Training went down Systems Training recovered https://status.reddy.io/ Fri, 03 Apr 2026 14:51:36 +0000 https://status.reddy.io/#4263a00a0a29b025e19a2c954e94f3445b43e45dba77adcf35335e8b03dcd241 Systems Training recovered Systems Training went down https://status.reddy.io/ Fri, 03 Apr 2026 14:32:33 +0000 https://status.reddy.io/#4263a00a0a29b025e19a2c954e94f3445b43e45dba77adcf35335e8b03dcd241 Systems Training went down Release https://status.reddy.io/incident/864106 Fri, 03 Apr 2026 11:00:00 -0000 https://status.reddy.io/incident/864106#0a4aa8379c9d0ded7f8d7703abf1a3db13b375adfc4169a3b7db7ef50e23d5ab Reddy web interfaces will be temporarily unavailable as we release an upgrade. Systems Training recovered https://status.reddy.io/ Wed, 01 Apr 2026 21:12:27 +0000 https://status.reddy.io/#4e95746beb2731b896e487a69a3b7d43b1b68c72a70eb65cff1997ff0dc4cdac Systems Training recovered Systems Training went down https://status.reddy.io/ Wed, 01 Apr 2026 20:51:44 +0000 https://status.reddy.io/#4e95746beb2731b896e487a69a3b7d43b1b68c72a70eb65cff1997ff0dc4cdac Systems Training went down Systems Training recovered https://status.reddy.io/ Wed, 01 Apr 2026 05:17:46 +0000 https://status.reddy.io/#2757bb3b954ec6d2700eb874bb63ce69bfff1659acb1fe8f7a7a8d0443e1ed8f Systems Training recovered Systems Training went down https://status.reddy.io/ Wed, 01 Apr 2026 05:16:33 +0000 https://status.reddy.io/#2757bb3b954ec6d2700eb874bb63ce69bfff1659acb1fe8f7a7a8d0443e1ed8f Systems Training went down Systems Training recovered https://status.reddy.io/ Tue, 31 Mar 2026 05:18:33 +0000 https://status.reddy.io/#bb8ee760454f2a7ba14b2a0c39e94456304dde8e165342cc23d1f741aaec7584 Systems Training recovered Systems Training went down https://status.reddy.io/ Tue, 31 Mar 2026 05:16:37 +0000 https://status.reddy.io/#bb8ee760454f2a7ba14b2a0c39e94456304dde8e165342cc23d1f741aaec7584 Systems Training went down Transcription Services recovered https://status.reddy.io/ Mon, 30 Mar 2026 14:24:46 +0000 https://status.reddy.io/#8b95dcfe10fc713d5c171460c2e8848a6162c5717c61e7f3a7e0ccdfd6fa82df Transcription Services recovered Transcription Services went down https://status.reddy.io/ Mon, 30 Mar 2026 14:14:23 +0000 https://status.reddy.io/#8b95dcfe10fc713d5c171460c2e8848a6162c5717c61e7f3a7e0ccdfd6fa82df Transcription Services went down Release https://status.reddy.io/incident/860827 Mon, 30 Mar 2026 12:10:00 -0000 https://status.reddy.io/incident/860827#069b7b6887580af8a17c06f2517203bb51209fe81f9d2fe96481f85c7c6f0c62 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Systems Training recovered https://status.reddy.io/ Mon, 30 Mar 2026 05:17:34 +0000 https://status.reddy.io/#24c2cc7baa4e6b669cb6e26f848f9e6ba3e6fdd37d13c6b092758ae36f89d15d Systems Training recovered Systems Training went down https://status.reddy.io/ Mon, 30 Mar 2026 05:16:33 +0000 https://status.reddy.io/#24c2cc7baa4e6b669cb6e26f848f9e6ba3e6fdd37d13c6b092758ae36f89d15d Systems Training went down Release https://status.reddy.io/incident/859919 Sun, 29 Mar 2026 03:30:53 -0000 https://status.reddy.io/incident/859919#b86479682d6e367aea3cf2aed98fb648830f8e4f79de208a2478d77187930b4d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Systems Training recovered https://status.reddy.io/ Sat, 28 Mar 2026 05:19:33 +0000 https://status.reddy.io/#12b1aded8d471876dd5dc552ac3031d11bf741c760cbb8fc743ec6ab74d2b74f Systems Training recovered Systems Training went down https://status.reddy.io/ Sat, 28 Mar 2026 05:16:40 +0000 https://status.reddy.io/#12b1aded8d471876dd5dc552ac3031d11bf741c760cbb8fc743ec6ab74d2b74f Systems Training went down Systems Training recovered https://status.reddy.io/ Fri, 27 Mar 2026 04:49:31 +0000 https://status.reddy.io/#7ec92bc96d741edbfab620287d2f9d15a7b83d4f8552c48e1d7438ba9ef5cdbc Systems Training recovered Systems Training went down https://status.reddy.io/ Fri, 27 Mar 2026 04:47:34 +0000 https://status.reddy.io/#7ec92bc96d741edbfab620287d2f9d15a7b83d4f8552c48e1d7438ba9ef5cdbc Systems Training went down Release https://status.reddy.io/incident/858701 Fri, 27 Mar 2026 03:30:16 -0000 https://status.reddy.io/incident/858701#d7135d978d8cab0d218b465225448b9dee531bd347b07626f3cc55cba42691d5 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Systems Training recovered https://status.reddy.io/ Fri, 27 Mar 2026 00:31:30 +0000 https://status.reddy.io/#1432433923749fafe5804ff38fa962e3fc681717f9b1283bcd4105291ac098ed Systems Training recovered Systems Training went down https://status.reddy.io/ Fri, 27 Mar 2026 00:29:34 +0000 https://status.reddy.io/#1432433923749fafe5804ff38fa962e3fc681717f9b1283bcd4105291ac098ed Systems Training went down Systems Training recovered https://status.reddy.io/ Thu, 26 Mar 2026 05:19:04 +0000 https://status.reddy.io/#e99eeacfd2aa02cfa0042b8c9085f3da5216ab9549b128a31dd765b36879e3c1 Systems Training recovered Systems Training went down https://status.reddy.io/ Thu, 26 Mar 2026 05:16:37 +0000 https://status.reddy.io/#e99eeacfd2aa02cfa0042b8c9085f3da5216ab9549b128a31dd765b36879e3c1 Systems Training went down Release https://status.reddy.io/incident/856203 Tue, 24 Mar 2026 08:20:11 -0000 https://status.reddy.io/incident/856203#c8ff2e9ace88eca04d597b798f7c83285acfbbb46f3e6e4b818e20bccb2552c6 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/855274 Mon, 23 Mar 2026 08:30:46 -0000 https://status.reddy.io/incident/855274#9ed7e2dc05235c75cf317788b3ac63b33096a8a001c1363b0cc62a6c3fe0b9f0 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Transcription Services recovered https://status.reddy.io/ Fri, 20 Mar 2026 00:44:20 +0000 https://status.reddy.io/#9fef3484abee2e7ed34c8ad5799dd3f808d2b3b5641a1f922593dcf3e46c065d Transcription Services recovered Transcription Services went down https://status.reddy.io/ Fri, 20 Mar 2026 00:38:56 +0000 https://status.reddy.io/#9fef3484abee2e7ed34c8ad5799dd3f808d2b3b5641a1f922593dcf3e46c065d Transcription Services went down Release https://status.reddy.io/incident/851949 Wed, 18 Mar 2026 08:50:49 -0000 https://status.reddy.io/incident/851949#0d06997909cbf25e4cdd658588841f2099e38ffe437bb762bfc92692dac13fbd Reddy web interfaces will be temporarily unavailable as we release an upgrade. Systems Training recovered https://status.reddy.io/ Wed, 18 Mar 2026 05:20:31 +0000 https://status.reddy.io/#c1291861d730526cd8d1ff30f920426fa6e8cf64975482d2c2773888dac00dc2 Systems Training recovered Systems Training went down https://status.reddy.io/ Wed, 18 Mar 2026 05:16:40 +0000 https://status.reddy.io/#c1291861d730526cd8d1ff30f920426fa6e8cf64975482d2c2773888dac00dc2 Systems Training went down Infrastructure Maintenance https://status.reddy.io/incident/851126 Tue, 17 Mar 2026 10:00:47 -0000 https://status.reddy.io/incident/851126#575e7c6c71b1bc9a3217117b540d2e27065625cb0259786cbb589e9459fac777 We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work. Systems Training recovered https://status.reddy.io/ Tue, 17 Mar 2026 05:18:58 +0000 https://status.reddy.io/#26c578afe7936fd445068d28e213c3f4d1d81200f835e95f9ba6688625515293 Systems Training recovered Systems Training went down https://status.reddy.io/ Tue, 17 Mar 2026 05:16:36 +0000 https://status.reddy.io/#26c578afe7936fd445068d28e213c3f4d1d81200f835e95f9ba6688625515293 Systems Training went down Release https://status.reddy.io/incident/849584 Sun, 15 Mar 2026 05:40:57 -0000 https://status.reddy.io/incident/849584#b856b7f660457e6f0a6326f71132b5888920104dae724a9b76e1c27982155f78 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/847576 Thu, 12 Mar 2026 08:20:16 -0000 https://status.reddy.io/incident/847576#15fe92bee7cfb95fb369838085093bef4e9a3f505f76a16b911134e4927ccf4d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/846897 Wed, 11 Mar 2026 11:20:00 -0000 https://status.reddy.io/incident/846897#4c19c1a77ed1c1a4d222f442e381116203227ef5c89b936d9355d3da3201bcf8 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/846748 Wed, 11 Mar 2026 08:30:16 -0000 https://status.reddy.io/incident/846748#64d7bc2c4050f126f5c9d1adc064d6ab9db68213732a3c7b3cbfc4e4dab29d2c Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/843145 Sat, 07 Mar 2026 04:15:48 -0000 https://status.reddy.io/incident/843145#ffa5326e6074660081e2da7ada46e3e99039b421818fa6de2039d692c80c5109 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/840913 Thu, 05 Mar 2026 05:00:12 -0000 https://status.reddy.io/incident/840913#853f8fd54af0e4b0973205a1cfc699b7369e5c6061f142cbe5e14d4d341cf04d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/839715 Wed, 04 Mar 2026 05:00:14 -0000 https://status.reddy.io/incident/839715#34b4bc38c4b35cf11dd77edb5e0ee29b315f05b32b12379ad98208e4e7878907 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/837580 Mon, 02 Mar 2026 06:40:54 -0000 https://status.reddy.io/incident/837580#f26e06daba08206898c2a22209b1ec08396d09640174c3e170098cd159d317d8 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Infrastructure Maintenance https://status.reddy.io/incident/834820 Fri, 27 Feb 2026 05:05:08 -0000 https://status.reddy.io/incident/834820#bb2e7657c0dfb422738725193adb7f15400280aa3a45773af63478c71adabab3 We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work. Infrastructure Maintenance https://status.reddy.io/incident/833781 Thu, 26 Feb 2026 06:15:00 -0000 https://status.reddy.io/incident/833781#ef040939ecafe8b2a00bc0aa116a8b3e03843722e8caae3fe85da8df49145ef0 We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work. Release https://status.reddy.io/incident/831818 Tue, 24 Feb 2026 04:30:08 -0000 https://status.reddy.io/incident/831818#aabae0bad5d705411674209290389fcfb97e144ef9e40da320980fea7b8ebce1 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/825548 Sun, 15 Feb 2026 12:45:41 -0000 https://status.reddy.io/incident/825548#d52f261ffb8eeaaeaf0a579ba9d50bd6dbbbe87e84da01de5480ea99da078df8 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Infrastructure Maintenance https://status.reddy.io/incident/822235 Tue, 10 Feb 2026 04:10:00 -0000 https://status.reddy.io/incident/822235#f7fc65e30b0504fc25eda673394ad444e35e7a277f0eb901df17c6f6258534a1 We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work. Release https://status.reddy.io/incident/819009 Thu, 05 Feb 2026 06:15:05 -0000 https://status.reddy.io/incident/819009#2507648eb1dde20a125b9d16e3e61d7aa315262ffff8b9013e2203ebdc7462b6 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/818144 Wed, 04 Feb 2026 04:30:00 -0000 https://status.reddy.io/incident/818144#896cfbfc356123d10d0ad39ad9e41e9e0f797d26de4994c8618a16818619716d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Infrastructure Maintenance https://status.reddy.io/incident/817538 Tue, 03 Feb 2026 11:00:36 -0000 https://status.reddy.io/incident/817538#81bcc0feded9d07db9bd99a4b370c0873df099beaed78e04bab654393631b360 We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work. Release https://status.reddy.io/incident/816562 Mon, 02 Feb 2026 12:00:00 -0000 https://status.reddy.io/incident/816562#141f44e86cb8322676a832d703a88646d97cdb6a7bbc145d0872ac60b10c56f1 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Infrastructure Maintenance https://status.reddy.io/incident/814837 Fri, 30 Jan 2026 04:45:00 -0000 https://status.reddy.io/incident/814837#3d3a99eda644b4baa06b4321bb5c3e1ca299c6fb53576a3e9b2de5f12890b9f2 We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work. Release https://status.reddy.io/incident/813000 Thu, 29 Jan 2026 12:00:47 -0000 https://status.reddy.io/incident/813000#88596031e857338537a2d45ce81c160a2cced01fc131f9e1cafb8a18d6b653fe Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/812999 Wed, 28 Jan 2026 04:30:55 -0000 https://status.reddy.io/incident/812999#1be035baa51e90b76ae2e5f58d48ee7f52aefa9e9b294e35b469bf65b363c3ee Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/812089 Tue, 27 Jan 2026 12:00:00 -0000 https://status.reddy.io/incident/812089#17b8ec92fb2b4b66f1229c08c51d8e336ee9fd1e9fc6c027904bec651579e62f Reddy web interfaces will be temporarily unavailable as we release an upgrade. Infrastructure Maintenance https://status.reddy.io/incident/811345 Sun, 25 Jan 2026 04:15:35 -0000 https://status.reddy.io/incident/811345#3dafc18cc93d92e7ffc667c81a85f923ab6811d30b56e289a98a32fdffd43c38 We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work. Release https://status.reddy.io/incident/808456 Sat, 24 Jan 2026 04:00:00 -0000 https://status.reddy.io/incident/808456#19b391dd13bc555d541dd87a9ea3d9924481cf983c5eb113c26044e875c6f9cb Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/810356 Fri, 23 Jan 2026 12:30:36 -0000 https://status.reddy.io/incident/810356#07e1cc36b4d752a311f45d9499b9630539f4cc29130e88c562e9282f16349a43 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808579 Wed, 21 Jan 2026 04:45:00 -0000 https://status.reddy.io/incident/808579#7ce13901f6ca8724ca9d974aaabb554672dfae3b97b3b1f19df69b3e225efecf Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808431 Tue, 20 Jan 2026 05:55:00 -0000 https://status.reddy.io/incident/808431#8796a7722e057245021784ca59958768295480cb7dc08de5e5eaf5382a1dda70 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808437 Mon, 19 Jan 2026 04:15:43 -0000 https://status.reddy.io/incident/808437#4729268a05f69522c4703e428d1d7526aade5c182b1870de72dcf59c15f12121 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808438 Sat, 17 Jan 2026 04:15:28 -0000 https://status.reddy.io/incident/808438#0e450cae704cc8532f164655aefce48a8ca984c5c31bafae68bdd8e063fd8137 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808440 Wed, 14 Jan 2026 12:15:44 -0000 https://status.reddy.io/incident/808440#b5452854ba2f0f34d6b69299048dd1a8d48ee2fc7ba22a304df1bfb165692fd5 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808443 Wed, 14 Jan 2026 04:10:31 -0000 https://status.reddy.io/incident/808443#2993803c50e0aa9bf709be263cfb2ca9c077741fb1fada0d088d1f169e593407 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808444 Tue, 13 Jan 2026 12:15:22 -0000 https://status.reddy.io/incident/808444#47a192e3639b8a0dff924f4c2f2a83ac0696707c0b7ed0111e3116211a23f5c9 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808449 Fri, 09 Jan 2026 06:00:03 -0000 https://status.reddy.io/incident/808449#f3fc5a32e1ed7bd98c0cb84cb75861657da48d13c2cecca1b0db1245a9096bee Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808447 Wed, 07 Jan 2026 12:30:22 -0000 https://status.reddy.io/incident/808447#bc7ea160d89f842f7a7ae878d72434bdf1a91a45a1ac08f51c80a1c7312fbc58 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808446 Tue, 06 Jan 2026 12:00:47 -0000 https://status.reddy.io/incident/808446#d4b9702de7a6084b988b0311800ad8f659b8f7b38a75a0e1ee050a5c1f9ab09d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Release https://status.reddy.io/incident/808445 Fri, 02 Jan 2026 04:40:12 -0000 https://status.reddy.io/incident/808445#b7803d26ed08a648949972961a85369a81fed8501078eb2c77c34702ea478a53 Reddy web interfaces will be temporarily unavailable as we release an upgrade. Degraded TTS Performance https://status.reddy.io/incident/785151 Sat, 13 Dec 2025 21:27:00 -0000 https://status.reddy.io/incident/785151#245d3f5522bb19ee6e8494f8e8552e72ded6abb873480c8a5caf01e3cd0bca1b We have identified and resolved the root cause of the issue. Degraded TTS Performance https://status.reddy.io/incident/785151 Fri, 12 Dec 2025 15:34:00 -0000 https://status.reddy.io/incident/785151#189f9ac13b10ea0e5495cfa2348bcc6ef589aa4ffb142776edf52d933dba6f4e A temporary mitigation has been deployed to rollback affected simulations to another provider and we are seeing improved TTS response times. Some intermittent delays may still occur while we work toward a full resolution in coordination with ElevenLabs. Degraded TTS Performance https://status.reddy.io/incident/785151 Fri, 12 Dec 2025 14:28:00 -0000 https://status.reddy.io/incident/785151#ac6f80cab3ef160ba2202dd35d0566dccfdea0621434a7a1edcecc1632197c0c We are currently experiencing degraded performance with one of our text-to-speech (TTS) backend providers, ElevenLabs. This is resulting in significantly delayed responses for some TTS requests, and we are seeing an increased number of related bug reports. Our engineering team is actively investigating and working directly with the ElevenLabs team to identify the root cause and restore normal performance as quickly as possible. We’ll share another update shortly. Scheduled Maintenance https://status.reddy.io/incident/777019 Sat, 06 Dec 2025 11:00:00 -0000 https://status.reddy.io/incident/777019#96ed4191c2d0d4e5a5e037fdcd3e29210e8759089248de231458a346dbcd5d77 We will be performing routine system maintenance to improve performance and reliability. During this window, some services may experience intermittent downtime or brief periods of reduced functionality. We expect the maintenance to last up to 2 hours. Our team will work to complete the maintenance as quickly and safely as possible. All systems will automatically resume normal operation once the work is finished. Thank you for your patience and understanding. Systems Maintenance https://status.reddy.io/incident/780805 Fri, 05 Dec 2025 12:30:56 -0000 https://status.reddy.io/incident/780805#b81e98bd903cbad220b586a1b78eb4258268564a000b8026c4b57a2279a416ef The Reddy web app will be temporarily unavailable while we perform routine maintenance. We appreciate your patience and will restore access as soon as the update is complete. Systems Maintenance https://status.reddy.io/incident/764547 Fri, 14 Nov 2025 04:30:10 -0000 https://status.reddy.io/incident/764547#9f09e739ad9e53137378eff923aad3123164f7b9d48269147c469bbd21f4c9ab The Reddy web app will be temporarily unavailable while we perform routine system maintenance to improve performance and reliability. We appreciate your patience and will restore access as soon as the work is complete. Authentication is down in some regions https://status.reddy.io/incident/747677 Tue, 21 Oct 2025 02:31:00 -0000 https://status.reddy.io/incident/747677#9f2b126837dab0331be863b5e1192350324fdc3066f3df49480ef4fff1f21871 This incident has been resolved. Authentication is down in some regions https://status.reddy.io/incident/747677 Mon, 20 Oct 2025 19:35:00 -0000 https://status.reddy.io/incident/747677#d8c3fbb47e29f4d9f01f92bf9da5bce784a342e33e8ad63c32b85d840a75d141 Authentication availability is being affected by our authentication provider due to major AWS outages. We've received user reports from some regions noting errors when trying to login to Reddy. We apologize for the inconvenience and will share an update once we have more information. Infrastructure Updates https://status.reddy.io/incident/737783 Sun, 05 Oct 2025 05:00:19 -0000 https://status.reddy.io/incident/737783#9408bf51c1fccd5d9249f41704bc9b942fe7cc271a3e4bf91053cfbc75b20fda We’re currently performing infrastructure maintenance to improve system reliability and performance. During this time, a small percentage of users may experience limited access to the dashboard or related services. Our engineering team is actively working on resolving the issue, and full functionality will be restored shortly. We appreciate your patience and understanding while we complete this work. Database Upgrade https://status.reddy.io/incident/700478 Tue, 05 Aug 2025 03:00:18 -0000 https://status.reddy.io/incident/700478#a1e657344c3f218be31fcd55e9a4637c494bf009b639f794fdbc326b2f8972b3 Our database will be undergoing migrations and upgrades to support increased usage. Reddy will be offline for a few hours. We apologize for any inconvenience and will resume services as fast as possible. Dashboard Data Migration https://status.reddy.io/incident/622739 Sun, 20 Jul 2025 08:00:00 -0000 https://status.reddy.io/incident/622739#e55864736a563e21f184e823c00ff161a5fe7274820621a16c9554c8bc80509f All data is being migrated to a new layer to support the new advanced filtering on the dashboard. Some data may be delayed rendering in the dashboard for a few hours starting at 4 am ET. Systems training functionality is degraded https://status.reddy.io/incident/622189 Sat, 19 Jul 2025 00:47:00 -0000 https://status.reddy.io/incident/622189#39eafd15a6c6549866197e54b3782d6504ccc27f5402b3958892e69add551192 We have identified the root cause of the issue and applied a patch. All systems trainings are now operational. Systems training functionality is degraded https://status.reddy.io/incident/622189 Sat, 19 Jul 2025 00:35:00 -0000 https://status.reddy.io/incident/622189#6453a9aa1a1c50a08d5b2ae9e1c93a332a71c437e985d8f76f6bedd321c19c9d A small subset of systems training simulations are currently experiencing an outage. This does not affect any training modules created prior to 7/1/2025 or other Reddy services. Version Release https://status.reddy.io/incident/603240 Sun, 15 Jun 2025 03:00:23 -0000 https://status.reddy.io/incident/603240#f75fa7ebf30e97f0d95782c817759aa17f9118753763dababa7d3b5a9d0d7d3d Reddy web interfaces will be temporarily unavailable as we release an upgrade. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:43:00 -0000 https://status.reddy.io/incident/598746#a14e02ca75bf3de1c4f18c47c385d62714067f829afe4cf86e643c282a15ded1 The engineering team has identified and patched the root cause and confirmed all systems are fully operational. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:11:00 -0000 https://status.reddy.io/incident/598746#372c4202b8408ed2998d46d8920e9ce17a41f6cb3369dba94d7ca816b1a3492a Automatic recovery mechanisms resolved the issue. The engineering team has been notified of the outage. Temporary Outage https://status.reddy.io/incident/598746 Sat, 07 Jun 2025 19:08:00 -0000 https://status.reddy.io/incident/598746#36c882322550043cf243e37e1e16fbc60c1a4db777247b81e543a21f9c3c7079 An infrastructure service outage occurred due to a GCP automatic maintenance feature. Infrastructure Performance Upgrades https://status.reddy.io/incident/594908 Tue, 03 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594908#ce8a687f6c99508d9e431d79fe228996f7c3515ea3f7ae9fc206999e8ad4714e We're scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Infrastructure Performance Upgrades https://status.reddy.io/incident/594828 Sun, 01 Jun 2025 03:00:00 -0000 https://status.reddy.io/incident/594828#bf6d3e852a1dfb39ff9ac8ff4c06b6f12bcfe2994cfbeb6b1c95b2adb657fb05 We're up-scaling our production servers to support recent increases in traffic and will have a few minutes of intermittent downtime. Production Deployment Upgrade https://status.reddy.io/incident/594493 Sat, 31 May 2025 03:30:00 -0000 https://status.reddy.io/incident/594493#9294c2878e064278d1989240f19bd49e71d729f4a8a4942778dcc2dbf9666ec8 Upgrades to our production deployment infrastructure will cause intermittent outages over the next few hours. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 23:47:00 -0000 https://status.reddy.io/incident/594587#81dd8e7f98c5bdd88dba1062825b8708bdecbdacb2b82da56baa4a5e2ec68d1f All transcription services have been restored. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 22:43:00 -0000 https://status.reddy.io/incident/594587#d8c474ad0457c101a07416195b5fe8eb255fac36c8343d4e5b1e3973ed2f8684 Speech services and streaming audio for live calls have been restored. Batch transcription services are still degraded. Transcription services outage https://status.reddy.io/incident/594587 Thu, 29 May 2025 21:51:00 -0000 https://status.reddy.io/incident/594587#1bd5b548eebf0485ed2af3693b8e8e7d9d935b40d448067b1e80092ede1ffcb3 An outage occurred as a result of a major failure in our internal transcription and services. Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:15:33 -0000 https://status.reddy.io/incident/583340#158488bcde76814a1d9be2de637e56cad0c29c59373d407b2f7d4e4e81344f95 Maintenance completed Database Upgrade https://status.reddy.io/incident/583340 Thu, 29 May 2025 05:14:33 -0000 https://status.reddy.io/incident/583340#15658346dc9efa083bb3e16998a2e16af03af0b6f85b4c0856d1082553922be1 Database is being upgraded for stability and performance.