All services are online

Last updated on Feb 12 at 11:43am EST

Web Application

99.421% uptime

30 days ago

Today

Transcription Services

99.721% uptime

30 days ago

Today

Genesys Connection

99.717% uptime

30 days ago

Today

Desktop Application

99.729% uptime

30 days ago

Today

Systems Training

99.917% uptime

30 days ago

Today

Previous incidents

Feb 10, 2026

Infrastructure Maintenance

Maintenance

Resolved Feb 09 at 11:10pm EST

We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work.

Previous updates