Back to overview
Maintenance

Infrastructure Maintenance

Mar 17, 2026 at 10:00am UTC  –  Mar 17, 2026 at 10:30am UTC
Affected services
Web Application
Transcription Services
Genesys Connection
Desktop Application
Systems Training

Resolved
Mar 17, 2026 at 10:00am UTC

We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work.