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Resolved
Release
Aug 22, 2026 at 7:30am UTC
–
Aug 22, 2026 at 9:30am UTC
Affected services
Web Application
Transcription Services
Genesys Connection
Systems Training
Training Simulation Builder
Resolved
Aug 22, 2026 at 9:30am UTC
Maintenance ended
Affected services
Transcription Services
Web Application
Genesys Connection
Systems Training
Training Simulation Builder
Created
Aug 22, 2026 at 7:30am UTC
Reddy web interfaces may be temporarily unavailable for brief intervals during this window as we release an upgrade.
Affected services
Transcription Services
Web Application
Genesys Connection
Systems Training
Training Simulation Builder