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Maintenance

Infrastructure Updates

Oct 05 at 01:00am EDT  –  Oct 05 at 03:00am EDT
Affected services
Web Application
Transcription Services
Genesys Connection
Desktop Application
Systems Training

Resolved
Oct 05 at 01:00am EDT

We’re currently performing infrastructure maintenance to improve system reliability and performance. During this time, a small percentage of users may experience limited access to the dashboard or related services. Our engineering team is actively working on resolving the issue, and full functionality will be restored shortly. We appreciate your patience and understanding while we complete this work.