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Maintenance
Scheduled Maintenance
Dec 6, 2025 at 11:00am UTC
–
Dec 6, 2025 at 1:00pm UTC
Affected services
Web Application
Transcription Services
Genesys Connection
Desktop Application
Systems Training
Resolved
Dec 6, 2025 at 11:00am UTC
We will be performing routine system maintenance to improve performance and reliability. During this window, some services may experience intermittent downtime or brief periods of reduced functionality. We expect the maintenance to last up to 2 hours.
Our team will work to complete the maintenance as quickly and safely as possible. All systems will automatically resume normal operation once the work is finished. Thank you for your patience and understanding.
Affected services