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Maintenance

Infrastructure Maintenance

Jan 30, 2026 at 4:45am UTC  –  Jan 30, 2026 at 7:00am UTC
Affected services
Web Application
Transcription Services
Genesys Connection
Desktop Application
Systems Training

Resolved
Jan 30, 2026 at 4:45am UTC

We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work.