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Maintenance

Infrastructure Maintenance

Feb 27, 2026 at 5:05am UTC  –  Feb 27, 2026 at 5:15am UTC
Affected services
Web Application
Transcription Services
Genesys Connection
Desktop Application
Systems Training

Resolved
Feb 27, 2026 at 5:05am UTC

We’re currently performing infrastructure maintenance to improve system reliability and performance. Our engineering team is actively working on restoring full functionality shortly. We appreciate your patience and understanding while we complete this work.