Some services are degraded

Last updated on Dec 14 at 12:24pm EST

Web Application
99.856% uptime
30 days ago
Today
Transcription Services
99.900% uptime
30 days ago
Today
Speech Services
99.901% uptime
30 days ago
Today
Genesys Connection
100.000% uptime
30 days ago
Today
Desktop Application
100.000% uptime
30 days ago
Today
Systems Training
100.000% uptime
30 days ago
Today

Previous incidents

Dec 14, 2025

Degraded TTS Performance

Degraded

Updated Dec 12 at 10:34am EST

A temporary mitigation has been deployed to rollback affected simulations to another provider and we are seeing improved TTS response times. Some intermittent delays may still occur while we work toward a full resolution in coordination with ElevenLabs.

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